Support
Frequently Asked Questions
Answers to the most common questions about how Rend Aurmence works, what it protects against, and how to get started. If you don't find what you're looking for, reach out through the contact details in our footer.
What does Rend Aurmence actually do?
Rend Aurmence monitors your connected crypto positions and applies predefined risk rules designed to limit drawdown on small-capital accounts. When a position breaches a threshold you've configured, the system acts automatically rather than waiting on a manual check-in.
Do I need trading experience to use this?
No prior trading experience is required to set up an account. That said, Rend Aurmence is a risk-management layer, not a substitute for understanding the basics of the markets you're exposed to. We recommend reviewing the setup steps carefully before connecting real funds.
Which exchanges or wallets are supported?
Support depends on the integrations available at the time you sign up. During onboarding you'll see the current list of supported connections and can confirm compatibility before linking any account.
Is my capital held by Rend Aurmence?
Rend Aurmence is designed to operate alongside your existing exchange or wallet accounts rather than custody funds directly. Review the terms of service for the specifics of how access and permissions are structured.
How quickly does the protection trigger?
The system is built to react as soon as monitored conditions are met, based on the thresholds you configure. Actual execution speed can still be affected by factors outside our control, including exchange latency and network conditions.
Can I adjust the risk thresholds myself?
Yes. Threshold and rule settings are adjustable from your account dashboard, so you can tighten or loosen protection levels as your strategy or risk tolerance changes.
What happens if I exceed my plan's limits?
If usage exceeds what your current plan covers, you'll be notified and given the option to upgrade. Monitoring does not stop abruptly without a clear warning first.
Is there a free way to try Rend Aurmence?
A free starting tier is available so you can test the setup flow and core monitoring features before committing to a paid plan. Details are available on the pricing section of the site.
Can I cancel at any time?
Yes. You can cancel a paid plan from your account settings at any time. Refer to the terms of service for specifics on billing cycles and how cancellation affects active monitoring.
Does Rend Aurmence guarantee I won't lose money?
No. Rend Aurmence is a risk-management tool, not a guarantee against losses. Crypto markets are volatile, and no automated system can eliminate risk entirely. Use Rend Aurmence as one part of a broader risk approach, not a replacement for it.
How do I get help if something isn't working?
Support channels are listed in the footer of this site. For account-specific issues, include relevant details such as the affected connection or rule so we can look into it efficiently.
Still have questions?
Start with the free tier to see how Rend Aurmence fits into your setup before making any commitments.